Orders are processed within 1 to 3 business days. Transit time is 5 to 8 business days, so total delivery typically takes 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx depending on destination and package size. Please see our Shipping Policy for full details.

We want you to be completely happy with your purchase. If something does not work out, please reach out to our team within the return window listed on our Returns page. We will walk you through the process and help arrange a smooth return or exchange.

Absolutely. If you would like a different style, color, or configuration, contact us and we will help coordinate the exchange. Items must be in their original condition and packaging. Our team will provide specific instructions based on your product.

Safety depends on the specific model and your deck material. Many of our firepits include heat shields or are designed for use on composite and wooden surfaces, but we always recommend checking the product description for surface compatibility. Feel free to contact us with your deck details and we can recommend the best option.

Our outdoor furniture is crafted from a range of weather-resistant materials including powder-coated aluminum, all-weather wicker, teak, and UV-resistant fabrics. Each product listing details the specific materials used. If you have questions about durability for your climate, our team is happy to advise.

Sales tax, if applicable, is calculated and displayed at checkout.